Privacy Policy

At Entras, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you use our visitor management solution.

1. Information Collection

• 1.1.
  Information We Collect: We may collect personal data, such as name, email address, company, contact details, and job title when you sign up for an Entras account or use our solution. We may also collect non-personal information, such as device information, IP address, and usage data.
• 1.2.
  Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our solution. Cookies may be essential for certain features of Entras to function properly. You may modify your browser settings to manage cookies or opt-out of certain tracking technologies.
• 1.3.
  Log Files: Our servers may automatically record certain information, such as your IP address, browser type, referring/exit pages, and timestamps. This information is used for system administration, analyzing trends, and gathering demographic information.

2. Use of Information

• 2.1.
  Purpose: We use the collected information to provide and improve our visitor management solution, personalize your experience, communicate with you, and ensure the security of our platform.
• 2.2.
  Communications: We may send you service-related announcements, administrative messages, and promotional materials. You can opt-out of receiving promotional communications by following the instructions provided in the communication or contacting us directly.
• 2.3.
  Third-Party Service Providers: We may share your personal data with trusted third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect the confidentiality and security of your data.

3. Data Retention and Security

• 3.1.
  Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
• 3.2.
  Data Security: We implement technical and organizational measures to protect the security of your personal data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
• 3.3.
  Data Transfer: As Entras operates globally, your personal data may be transferred to and processed in countries outside your own. We ensure that adequate safeguards are in place to protect your data when it is transferred internationally.

4. Your Rights

• 4.1.
  Access and Correction: You have the right to access and correct your personal data held by Entras. You can review and update your account information by logging into your Entras account.
• 4.2.
  Data Deletion: You may request the deletion of your personal data by contacting us. However, please note that certain data may be retained for legal or legitimate business purposes.
• 4.3.
  Marketing Communications: You can opt-out of receiving promotional communications from Entras by following the instructions provided in the communication or contacting us directly.
• 4.4.
  Legal Basis: We will only collect and process personal data when we have a legal basis to do so, such as your consent, the necessity to perform a contract, or legitimate interests pursued by Entras.

5. Changes to Privacy Policy

• 5.1.
  Policy Updates: We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy on Entras.ca and updating the "Last Updated" date at the top of the page.
• 5.2.
  Continued Use: Your continued use of Entras after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

Last updated on April 10, 2024